Privacy Policy

We at Getmytickets take the privacy of each user of our Web site very seriously. To enable us to adhere to our privacy policy, the name, billing addresses, and credit card number(s) are used by Get my tickets in order to provide you with the service that you purchase on the website only. We use your e-mail address to provide you with information about your order and its status, and we may occasionally send e-mails, to people who have placed an order online about updates and new features on our website.

By registering your email address or phone number, you agree to receive the Get my tickets e-newsletters & SMS in order to be kept up to date with the latest events/services available. You can unsubscribe from our communications at any time by re-entering your email address in the newsletter box and clicking the unsubscribe box.

Your phone number is used by Get my tickets only in the event that our customer service representatives need to contact you about an order you have placed. Get my tickets does not sell or rent to third parties any personal information obtained through our website without consent of a specific and relevant customer. We may share your personal information with our agents and representatives and service providers so they can provide us with support services such as authorization of credit card transactions and order fulfilment. We require these entities not to use your information for any other purpose.

By purchasing tickets on the site, you consent to us sharing your personal information with the venues, promoters, artists, teams, leagues and other third parties such as the Event Organisers associated with the concerts and events for which you purchase tickets. Due to our contractual obligations with Event Partners, we are required to provide this information to deliver the services you have requested and we cannot offer you the opportunity to opt-out of our sharing of your personal information with them. Event Partners may use your personal information in accordance with their own privacy policies. You will need to contact those Event Partners who contact you to instruct them directly regarding your preferences for the use of your personal information by them.

You consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the transaction. Also, depending on the circumstances of our arrangements, we may share your financial information with applicable Event Partners, primarily for facilitating ticket pick up and dispute resolution and customer service at the event venue on the date of the event.